Privacy Policy
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), users of this website are informed about the processing of their personal data.
1. Data Controller
Owner: Javier Blanco Clemente
Trade name: Cats&Tails
Address: Plaza Sant Cristòfol 19
Email address: [email protected]
2. Personal data collected
We may collect and process the following personal data:
•Identification data: first name, last name
•Contact details: email address, postal address, phone number
•Billing and shipping information
•Browsing data (IP address, device type, browser, pages visited)
•Any information voluntarily provided by the user through forms or purchase processes
3. Purpose of data processing
Personal data will be processed for the following purposes:
•Managing orders, payments, shipments, and returns
•Responding to user inquiries or requests
•Managing the commercial relationship
•Sending commercial communications or newsletters, when the user has given consent
•Improving user experience and website performance
•Complying with legal obligations
4. Legal basis for processing
The legal basis for processing personal data is:
•Performance of a contract (purchase of products)
•Explicit consent from the user
•Compliance with legal obligations
•Legitimate interest of the data controller to improve services
5. Data retention
Personal data will be retained for as long as a commercial relationship exists, as long as necessary to comply with legal obligations, or until the user requests deletion.
6. Data recipients
Personal data may be shared with:
•Service providers necessary for website operations (payment platforms, shipping companies, hosting services, email marketing tools)
•Public authorities when legally required
Under no circumstances will personal data be sold to third parties.
7. User rights
Users have the right to:
•Access their personal data
•Rectify inaccurate data
•Request data deletion
•Request restriction of processing
•Object to processing
•Request data portability
To exercise these rights, users may send a request to [email protected], indicating the right they wish to exercise and attaching a copy of an identification document.
8. Data security
Cats&Tails implements appropriate technical and organizational measures to ensure the security and confidentiality of personal data and to prevent unauthorized access, loss, or alteration.
9. Cookies
This website uses its own and third-party cookies. For more information, users may consult our Cookie Policy.
10. Changes to the privacy policy
Cats&Tails reserves the right to modify this Privacy Policy to adapt it to legislative changes or updates to website activities. Any changes will be published on this page.
11. Supervisory authority
If users believe that the processing of their personal data does not comply with current regulations, they may file a complaint with the Spanish Data Protection Agency (AEPD).
